Harvey Flood Relief Information

Updated 9/14/17 @ 8:30 a.m.


Click here for a list of resources for Harvey Relief. 


Applying for FEMA - To apply for FEMA assistance please visit https://www.DisasterAssistance.gov.  People without internet access may sign up by calling 800-621-3362. Individuals have speech disabilities or hearing loss and use TTY should call 800-462-7585 directly; those who use 711 or Video Relay Service should call 800-621-3362. Both toll-free numbers will be operational from 7:00 a.m. to 10:00 p.m. seven days a week until further notice. City was told FEMA would have an office at some point in Alvin. For rumor control on FEMA – visit:   https://www.fema.gov/hurricane-harvey-rumor-control.   Take a look at the FEMA Fact Sheet to help answer any questions had.


FEMA Rumor Control: There are reports that disaster survivors should not remove flood-damaged sheetrock, flooring, carpet, etc. or that the debris cannot be picked up until assessed by FEMA or insurance adjustors THIS is FALSE.   Cleaning up and making temporary repairs to your storm-damaged property will not disqualify you from federal disaster assistance.  Property owners are encouraged to document storm damage to their properties – either with photographs or video – and to then... begin cleaning up and making whatever temporary repairs are necessary to make their homes safe and habitable again.  Put your health and safety first, take pictures of your damaged home, make repairs to prevent further damage to your property, and keep your receipts to show the inspector.


Unemployment Assistance related to Harvey Flooding - The Texas Workforce Commission is accepting applications for Disaster Unemployment Assistance - visit:


Red Cross Immediate Assistance Program - The American Red Cross Immediate Assistance Program is designed to provide emergency financial assistance in the amount of $400 to those Texas households heavily impacted by Hurricane Harvey.  To register go to:  www.disasterverification.com


Registration is open for 30 days 9/11/17 – 10/10/17 through a bilingual online portal that will enable applicants to self-register for assistance and select from several options to efficiently receive assistance through multiple financial channels. If you have any questions, please call at 1-800- 733-2767.

Utility Accounts - To provide relief from the TS Harvey flooding events, late penalties and disconnects for City of Alvin utility accounts will be waived through September 30, 2017.

Water/wastewater – The city’s water supply was never compromised during this flooding event. There were some isolated events with some sewer backups. Residents were asked to limit the use of water/wastewater – such as limiting the washing of clothes, flushing toilets, taking long showers, etc. There are no restrictions in place. The wastewater system is working at its full capacity.

Municipal Court - Municipal Court citation payment dates (including extension due dates) have been extended. Please contact the Court beginning Tuesday, September 5th for information regarding the new extension due dates.

Trash Service – both residential and commercial routes are back to the normal operating schedule.

Debris Removal - More than one pass will be made. If the truck could not reach your debris on the first pass, move the remainder to the curb.
- Debris must be in segregated piles.
- Do not park in front of debris piles, it hinders access.


The cleanup process started on Wednesday September 6th with trucks picking up storm debris. Trucks will complete multiple passes over the next several weeks. During the first pass, trucks will be picking up the most expedient debris they can find to help eliminate public health risks of floodwaters. Debris that is inaccessible due to parked vehicles or other obstructions will be skipped during the first pass.


To help the cleanup process, residents are urged to avoid parking in front of debris piles. Segregate your debris into piles: Construction and Demolition, appliances, electronics, woody debris, and hazardous materials.


If you have already used trash bags, separate these bags from the main debris pile. They will be picked up at a later time. Contractors must be able to see what they are picking up to ensure that it is storm debris and that the landfill is licensed to accept the items in the bag. For example, their primary landfill can accept building materials but not expired food or hazardous materials.


The City will not pick up damaged campers, RVs, or vehicles. All damaged vehicles need to be disposed of by their owners. Contractor trucks will only be picking up debris in areas affected by floodwaters. For those that did not flood, follow normal household garbage criteria.


Debris must be brought to the right of way. Debris left on utility easements or behind residences will not be picked up. Ensure that roads are accessible by emergency vehicles, utility crews, and school busses. Do not pile debris on streets.


Normal residential garbage collection for household trash has resumed.


When piling debris curbside do not block or obscure fire hydrants as they are necessary for firefighting. Ensure your gas meter is accessible and do not pile debris on or around it. Do not obscure stop signs, mailboxes, intersections, or any other traffic control signage.


Residents are urged to use caution when driving through neighborhoods with storm debris as piles may limit visibility at intersections or hide pedestrian traffic.


Avoid putting storm debris in bags; however, if you have already used trash bags for storm debris, you have two options:

- Separate these bags from the main debris piles to be picked up at a later time.

- Cut open the bags to expose the contents. Debris collection contractors must be able to see what they are picking up to ensure that it is storm debris and that the landfill is licensed to accept the items in the bags.


Harvey Press Releases

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Alvin City Hall
216 West Sealy
Alvin, Texas 77511

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